TP in the Philippines, a global provider of digital business services, is expanding the Artificial Intelligence (AI) Literacy Training component of its Skills Training to Employment Program (TP STEP) to help prepare near-hires for the evolving demands of the business process industry.
The enhanced learning track is being implemented in partnership with CyberGuardiansPH, a non-profit organization focused on promoting a safer cyberspace through public and private sector collaboration. Through AI Ready ASEAN training modules and learning sessions, TP STEP participants will gain foundational and practical knowledge in artificial intelligence, digital responsibility, and emerging workplace technologies.
Under the program, trainees complete a comprehensive 15-day learning journey that combines employability and customer experience training with AI literacy and readiness modules. Participants who complete the program graduate with greater exposure to digital tools and skills increasingly relevant to today’s technology-driven workplace.
In partnership with the Pasig Local Government Unit, TP STEP has helped aspiring professionals and members of local communities strengthen their employability while providing pathways to careers in the IT-BPM sector. The addition of AI-focused training reflects the growing role of digital transformation and AI-powered solutions across industries.
“As AI continues to reshape industries globally, it is important that workforce development programs evolve alongside these advancements,” said Rachel Cacabelos, VP for Human Resources of TP in the Philippines. “By integrating AI literacy into TP STEP, we are helping ensure that more applicants gain meaningful exposure to the technologies that are becoming part of everyday operations in the customer experience and business services sector.”
AI Ready ASEAN is a regional initiative of the ASEAN Foundation, with CyberGuardiansPH serving as a local implementing partner and support from Google.org. The program aims to equip people across ASEAN with essential AI skills.
The enhanced TP STEP rollout forms part of TP Philippines’ ongoing efforts to promote inclusive talent development, digital upskilling, and future-ready workforce initiatives, as the company marks 30 years of operations in the Philippines.
