Angel Garden Resort in Busuanga, Palawan, provides a picturesque tropical getaway that caters to today’s travelers, who desire a blend of nature and connectivity. With only 37.7% of households in Palawan having internet access as of 2020, the resort identified an opportunity to fulfill modern expectations by enhancing digital availability. In collaboration with Globe Business, a dedicated 100 MBPS point-to-point radio link was installed to ensure reliable Wi-Fi throughout its 8-hectare grounds. This setup allows guests to enjoy both relaxation and productivity—whether uploading high-resolution photos, streaming entertainment, or engaging in stable video conferences and webinars—effectively bridging the digital divide in this remote paradise.
Beyond the guest experience, this stable connectivity is also transforming staff operations. The resort’s local employees, whose livelihoods depend on tourism, now have access to faster digital reservations, smoother guest communication to act on real-time feedback, and coordinate with tour partners more quickly and reliably. This not only empowers their digital marketing to attract more customers and reach a wider audience but also allows them to provide a higher level of service.
“The high-speed connectivity from Globe Business has transformed how we serve our guests and manage our daily operations,” said Louise Paez, Operations Manager of Angel Garden Resort. “Tasks that once took hours are now completed in minutes. This partnership allows us to invest in the future of our people and show that Busuanga is ready to welcome travelers who expect both natural beauty and digital convenience.”
A study by the Asian Development Bank (ADB) and World Travel and Tourism Council (WTTC) confirms that investing in digital infrastructure is integral to tourism growth. Angel Garden Resort, by working with Globe Business, has not only improved its operations and guest experience but has also set an example for how remote destinations can adapt to the shifting demands of global travelers.
Digital tools, including booking platforms, mobile apps, and digital travel certificates, are reshaping traveler expectations. In response, Globe Business partners with hospitality enterprises to deliver connectivity that powers smoother operations and strengthens communities, most especially in areas where tourism is the lifeblood of local livelihoods.
“The tourism industry today is powered by digital access. Travelers expect to stay connected whether they’re sharing experiences on social media, reaching loved ones, or working remotely,” said KD Dizon, Vice President and Head of Globe Business. “What we’re seeing in Busuanga is proof that technology is not just for urban centers; it’s for every Filipino community that depends on tourism for growth. Our ‘malasakit’ philosophy drives us to deliver practical solutions so both small resorts and large hotels can thrive, ensuring that connectivity benefits not just travelers but also the workers, suppliers, and families who rely on tourism.”
By enabling partners to create meaningful guest experiences, Globe Business strengthens communities and contributes to the sector’s long-term growth.
For more information on how Globe Business is shaping the future of Philippine tourism, visit www.globe.com.ph/business/.
