The newly opened South Palms Resort & Spa Panglao – MGallery Collection is redefining luxury hospitality through a fully integrated digital network powered by Alcatel-Lucent Enterprise. Set across six hectares of pristine beachfront, the resort features 188 rooms and suites that blend contemporary design with tropical warmth, ensuring guests enjoy both comfort and seamless connectivity throughout their stay.
To support uninterrupted coverage across the property—from indoor facilities to pools, gardens, and beach areas—the resort deployed ALE’s comprehensive turnkey solution. This includes the OmniSwitch® 6360 Stackable Gigabit Ethernet Switch, Hospitality Hybrid Passive Optical LAN (POL) for scalable high-speed service, and OmniAccess® Stellar Access Point WLAN products designed to perform reliably even in challenging outdoor environments. Together, these technologies form a unified, high-performance network managed through intuitive systems that enhance guest services and streamline back-end operations.
“Meeting the scale and luxury demands of South Palms Panglao required more than technology—it required a unified ecosystem,” said Dirk Dumortier, Director of Strategic Partnership, APAC, ALE. “Our Hybrid POL/WLAN infrastructure guarantees a seamless guest experience while reducing long-term operational costs.”
Pertlink consultant Terence Ronson emphasized the collaborative strength behind the project: “ALE’s robust solutions, combined with exceptional support and Wi-Fi infrastructure, allowed us to create an outstanding, connected guest experience throughout the property.”
The partnership between the resort, ALE, and its technology consultants has produced a future-ready digital backbone that elevates both operational efficiency and guest satisfaction. With this advanced network in place, every stay at South Palms Panglao becomes not only luxurious but effortlessly connected—setting a new benchmark for premium hospitality in the region.
