Globe and the Taguig City Government have partnered to help older Filipinos navigate the digital world more safely, equipping 320 senior citizens with practical skills to identify scams and protect their personal information. The Senior Digizen session, held at the Taguig Convention Center on September 16, provided hands-on guidance for handling suspicious calls, messages, links, and online offers.
The initiative responds to growing cybercrime risks among older adults. Data from the Cybercrime Investigation and Coordinating Center (CICC) identified consumer fraud as the leading complaint among senior citizens in 2025, highlighting the need for greater awareness of phishing, smishing, investment scams, “budol” tactics, romance scams, and fraudulent offers.
Practical Lessons For Everyday Digital Safety
Rather than relying on general reminders to exercise caution online, Globe volunteers guided participants through real-life scenarios they might encounter. Seniors learned how to spot suspicious messages before clicking links, identify warning signs in questionable offers, protect their personal and financial information, and keep their one-time passwords (OTPs) secure. They were also encouraged to seek assistance whenever something seemed suspicious.
The session introduced practical mobile tools that can help seniors stay connected with loved ones and access useful services. Volunteers provided one-on-one support, answered questions, and helped participants apply their new knowledge to everyday situations. Following the activity, more than 300 Taguig senior citizens were certified as Senior Digizens.
“Digital inclusion must also mean digital protection. As more seniors use their phones for communication, financial transactions, and essential services, we must equip them to spot online risks and act with confidence,” said Yoly Crisanto, Globe Chief Sustainability and Corporate Communications Officer. She added that the partnership with Taguig brings practical digital safety lessons directly to older residents.
Taguig City Mayor Lani Cayetano emphasized the importance of helping the city’s approximately 120,000 senior citizens use technology safely. Through the collaboration, she said, the local government aims to equip older residents with the knowledge to recognize scams, safeguard personal information, and make better use of digital tools.
Strengthening Community Support For Seniors
The event was organized in partnership with the Taguig City Government, the Office for Senior Citizens Affairs, and the teams of Deputy City Administrator for Health and Social Services Dr. Cecilia R. Montales and Councilor Alvinleen “Ivie” P. Dizon. Senior Citizens Party-list Representative Rodolfo “Ompong” Ordanes also attended in support of senior digital literacy.
Private-sector partners HONOR, McDonald’s, AC Health, Healthway, and Generika contributed meals, tokens, and raffle prizes for participants.
Launched in 2024, Senior Digizen is Globe’s digital inclusion program for older Filipinos, designed to build practical digital skills and confidence in using technology. The initiative has reached thousands of seniors, with the company continuing to expand its reach through partnerships with local government units.
The Taguig session was part of Globe’s annual GDay celebration, which mobilized Ka-Globe employee volunteers for community activities nationwide. Through its Globe of Good platform, employees contributed their time and skills to initiatives addressing local needs, including digital literacy and disaster response.
By combining hands-on learning with community partnerships, Globe and Taguig aim to help more senior citizens stay connected, recognize online threats, and use digital services with greater confidence and independence.
For more information, visit www.globe.com.ph.
