Kissflow has been ranked No. 1 based on customer reviews over the past 12 months on Gartner Peer Insights in the category of AI-Augmented Low-Code Application Platforms, highlighting customer feedback as enterprises increasingly explore AI-powered application development and automation.
The recognition comes from Gartner Peer Insights, a platform where business and technology users share firsthand experiences with enterprise products and services they use in their organizations. For Kissflow, the milestone reflects customer perspectives on how the platform supports digital transformation, application development, business processes, and automation.
Turning Customer Feedback Into Digital Transformation
Kissflow CEO Suresh Sambandam said the recognition is particularly meaningful because the ranking is based on reviews from customers actively using the platform to address business challenges.
Customer feedback featured on Gartner Peer Insights highlights the platform’s ease of use, customization capabilities, and role in managing business processes. Reviews describe Kissflow as a tool used for building applications, customizing forms, managing approvals, and supporting process flows and transactions.
“This recognition is ultimately about our customers,” said Dinesh Varadharajan, Chief Product Officer at Kissflow. “Every review represents an experience, a challenge solved and a transformation journey.”
The recognition comes as enterprises move beyond individual AI experiments and look toward broader transformation strategies that connect AI, application development, workflow automation, integrations, and business intelligence.
Building Enterprise Applications With AI
Kissflow positions its platform as an enterprise-grade environment for building, running, and governing Agentic AI applications. Users can describe applications using natural language, with the platform designed to generate components such as data models, AI agents, business rules, forms, workflows, roles, access controls, and user interface elements within a unified application.
The platform also incorporates governance features, human decision points, integrations, and MCP capabilities for connecting with enterprise systems including SAP, Oracle, Microsoft, and Salesforce.
Kissflow says it serves 1,200 customers across 87 countries, including 50 Fortune 500 companies, and has helped enterprises automate complex business processes since 2012.
The company’s latest Gartner Peer Insights recognition underscores the growing role of customer experiences in evaluating enterprise technology as organizations continue to determine how AI can move from experimentation into practical business applications.
