SailPoint, Inc. (Nasdaq: SAIL), a leader in unified identity security for enterprises, has announced the launch of SailPoint Shadow AI Remediation, a new component of its real-time AI governance and security framework designed to help organizations manage the growing risks of unauthorized AI usage.
As employees increasingly turn to tools such as ChatGPT, Claude, and Gemini to boost productivity, many do so outside approved IT systems. This “Shadow AI” creates significant visibility gaps for organizations, exposing sensitive data and increasing compliance risks. According to SailPoint, 80% of organizations have reported unintended actions from AI agents, including accessing or sharing inappropriate data.
SailPoint Shadow AI Remediation addresses these challenges by providing real-time visibility into how employees interact with unapproved AI tools. The solution monitors activity such as document uploads and usage frequency, helping organizations identify potential risks before they escalate.
The platform also enables proactive remediation and centralized oversight. Security teams can block unauthorized uploads, redirect users to approved AI tools, or require business justification for usage. This approach helps reduce security gaps while maintaining compliance in increasingly AI-driven workplaces.
Designed for ease of deployment, the solution can be rolled out through a browser extension using standard device management tools such as Intune or JAMF. This allows organizations to implement security controls without requiring major infrastructure changes or disrupting user experience.
SailPoint emphasizes that Shadow AI is fundamentally an identity challenge. By integrating the solution into its Identity Security Cloud, organizations can connect AI usage with both human and non-human identities, enriching their identity data and enabling more informed access and risk decisions.
The launch of Shadow AI Remediation strengthens SailPoint’s broader AI governance framework, which includes Agent Identity Security, Machine Identity Security, and Data Access Security. Together, these capabilities provide a more comprehensive approach to managing AI-related risks and securing enterprise environments as artificial intelligence adoption continues to accelerate.
