NOVARE has acquired Singapore-based Salesforce Summit Partner Appistoki, a key player in its digital transformation portfolio in the ASEAN region. The acquisition focuses on AI-driven customer experience, intelligent automation, and Agentic AI within the Salesforce ecosystem. The acquisition aims to accelerate innovation in customer experience, data analytics, business model transformation, and digital operations. NOVARE, previously known as Micro-D International and Novare Technologies, now operates under a single brand, NOVARE.
“Our name, NOVARE, comes from the Latin word meaning ‘to make new.’ That’s precisely what this moment represents — a fresh start, a clearer purpose, and a future driven by innovation,” said NOVARE CEO Victor Silvino at the March 14 launch event at MDI Corporate Center, Bonifacio Global City.
Silvino underscored NOVARE’s vision to become a leading digital enabler in Asia, leveraging its balanced portfolio of services (60%) and products (40%) to drive AI-powered solutions in data analytics, network security, and cloud technology.
The full acquisition of Appistoki strengthens NOVARE’s customer experience solutions within the Salesforce ecosystem.
“With Appistoki joining the NOVARE Group, we are excited to deliver innovative solutions that embody our commitment to purposeful technology,” Silvino stated. “This strategic move empowers us to enhance the digital experiences we provide, particularly for leading Salesforce users in the Philippines and beyond.”
Appistoki CEO Abhijeet Kulkarni echoed this sentiment, saying, “Everyone here recognizes the strength of the NOVARE brand and its robust client portfolio. With Appistoki joining the family as a specialist in Salesforce consulting, we sharpen NOVARE’s competitive edge. Together, we bring complementary skills that enhance every initiative NOVARE undertakes, helping us deliver even greater value to our customers.”
The acquisition expands NOVARE’s presence across Singapore, India, Indonesia, Ireland, and the Philippines, positioning it as a leader in AI-driven digital transformation.
“Salesforce has long been a market leader, consistently recognized in the Gartner Magic Quadrant. But in the past six months, Salesforce has aggressively launched a slew of AI innovations,” Kulkarni emphasized. “As a leading Salesforce partner, we have been at the forefront of this evolution — analyzing innovations, engaging with customers, and building AI-powered solutions within the Salesforce ecosystem.”
With AI-driven insights, automation and customer-centric solutions, NOVARE aims to transform enterprise operations across the banking, telecommunications, retail and government sectors.
“This isn’t just about business; it’s about impact,” Silvino said. “It’s about regenerative leadership, where success isn’t just about us but about elevating everyone — our employees, partners, clients and the communities we serve.”
With a clear vision, strategic expansion, and AI-driven innovation, NOVARE is poised to shape the future of digital transformation in Asia and beyond.
