Rimini Street, Inc., a global provider of enterprise software support, management, and innovation solutions, has appointed Vijay Kumar as its new executive vice president and chief operating officer. Kumar will lead product management, service strategy, and offerings for Rimini Street’s “Support, Optimize and Innovate” solutions and oversee Rimini Street’s Global Capability Centers. He will also drive operational efficiency and innovation to increase profitability and accelerate top-line revenue growth.
Kumar is a seasoned technology executive with over 25 years of experience building and scaling go-to-market, post-sales, services, and product organizations. His expertise spans enterprise software, SaaS, product management, professional services, and global support across B2B, B2C, and AI platforms.
In his most recent role before joining Rimini Street, Kumar served as senior vice president at Genesys Cloud, leading global functions in operations, customer success, services, and delivery for the past seven years. He was key in accelerating customer expansion, revenue retention, and operating margin. Previously, Kumar held executive leadership roles at HP Software, leading services, sales & delivery, Kony Inc. as vice president and general manager of professional services, and Vignette (acquired by OpenText) as vice president.
“I am thrilled to join the Rimini Street C-Level executive team at such a pivotal moment in the company’s growth journey. Together we are building a path to a multi-billion-dollar revenue operation, driving top and bottom-line results, while delivering extraordinary value and innovation for our clients,” said Kumar. “Our Rimini Smart Path™ methodology is a game changer; we empower customers to unlock the latest innovation without the burden of ERP upgrades or migrations. I am excited to lead the team that will show our clients how to self-fund innovation without disruption, within their existing IT budgets.”
Vijay’s leadership is already making a positive impact as we continue scaling our business for increased profitability and accelerated revenue growth,” said Seth Ravin, CEO and chairman of the board at Rimini Street. “His broad operational expertise, experience, and service roadmap vision make him an ideal fit for Rimini Street.”
Kumar holds a Bachelor of Commerce degree and an MBA from Xavier School of Management, India. He is based in Rimini Street’s North American region and reports directly to the CEO.
