Ant International has launched Alipay+ Voyager, an AI travel companion integrated into digital wallets for the travel industry. The platform combines Ant International’s agentic AI capabilities with the cross-border travel services offered by OTA partners and 100 million global merchants in Alipay+’s partner ecosystem. The AI travel companion simplifies and enhances travel experiences for international consumers, offering a seamless end-to-end traveler experience through Alipay+’s global partner apps. The platform plans to deepen further and expand its AI offerings for fintechs and super apps as a global wallet gateway for connectivity and growth.
Through its single AI interface embedded in e-wallets and super apps, Alipay+ Voyager assists travelers, via text or voice in their local language, to complete itinerary planning, booking, and purchasing in-destination merchant offerings with a seamless flow.
Alipay+ Voyager was first launched on three of Asia’s biggest mobile wallets, Alipay (Chinese mainland), AlipayHK (Hong Kong SAR, China), and GCash (the Philippines), ahead of the summer travel peak. It will roll out to more Alipay+ payment partners throughout 2025.
Alipay+ started as a cross-border payment technology solution and is now helping 36 leading e-wallets and payment apps with 1.7 billion consumer accounts connected to over 100 million merchants. The Alipay+ Wallet Tech team has been working with e-wallet partners in emerging markets to develop payment, security, and growth capabilities and solutions since 2015. Today, the team plans to build out other agentic AI suites for different industries further on Alipay+ GenAI Cockpit, its central AI platform for fintechs.
The online travel market is expected to grow 10% annually through 2032, with mobile making up two-thirds of traffic. Travelers, especially Gen Zs, increasingly favor unique, hyperlocal experiences, using mobile-first, all-in-one solutions to uncover their best options.
Alipay+ Voyager has several distinct features:
- Intelligent end-to-end assistance from one single hub in familiar wallets: research, decision, and action support before, during, and after the trip
- Real-time global-to-local connections: seamless transitioning to local services like ride-hailing, public transport, shopping, dining and sightseeing;
- Purposeful, forward-looking curation: Voyager AI intuitively understands a user’s preferences, proactively solves problems when there are issues such as flight delays or bad weather, and surfaces hyper-relevant options in real-time before a traveler even asks, all within their home e-wallet;
- A new growth gateway for merchants and OTAs: captures multiple core markets through one easy deployment across the most prominent regional and global e-wallets.
“Travellers today are using more tech to enhance their trips, and there is a need for the industry to adapt and meet these new and emerging expectations,” said Douglas Feagin, President of Ant International. “By integrating a proactive, always-on AI travel companion within digital wallets that consumers frequently use, we’re empowering travel and wallet partners with new opportunities to engage travelers in a more relevant, personalized way through every step of their journey.”
Gil Hazan, Senior Vice President of Strategic Partnerships at Agoda, said: “At Agoda, we are committed to making travel more accessible and seamless for everyone. By integrating our extensive supply network as one of Asia’s leading online travel platforms with Alipay+ Voyager’s expansive wallet partnerships, we can offer travelers a more convenient and personalized booking experience. This collaboration enables us to reach a broader audience and provide tailored travel solutions that cater to the diverse needs of today’s travelers.”