AirAsia MOVE has introduced Easy Cancel, a new add-on feature that allows guests to cancel their AirAsia flights up to 48 hours before departure and receive a refund within ten days. This feature is available exclusively on the AirAsia MOVE app, empowering travelers to book flights with confidence and flexibility, making travel planning easier and more adaptable to customer needs.
With Easy Cancel, travelers can choose the refund option between 80% and 100% coverage, including for add-ons such as baggage, meals, and other fees. Easy Cancel must be purchased during the booking process and cannot be added later via the Manage Booking section.
To add the Easy Cancel option to their booking, after selecting preferred flights and entering passenger details, guests simply need to click ‘Continue to Add-Ons,’ proceed by clicking ‘Continue’ once more, and then select the Easy Cancel option from the available choices.
The new add-on feature is available on all AirAsia routes, except South Korea-bound and Indonesia domestic routes. For AirAsia X (D7) flights, such as those from Kuala Lumpur to Almaty and Sydney, Easy Cancel will be available by the end of May.
To know more about Easy Cancel, you can read more here.
